By: Dr. Jess Norris Let’s face it: sometimes the phone doesn't ring for a few minutes, and the radio is quiet. That's a break, right? If you are lucky, call volumes slow down enough for you to be able to heat up your food. You eat your lunch or dinner at your desks, often between calls, and you try to eat your meals as quickly as possible. It’s not exactly ideal, but someone needs to answer the phone. Now let’s take into consideration your stress: call after call of listening to people...