Brendhan T. Sears, RPL, CMCP

Founder & Owner

In West Philadelphia, born and raised, on the playgr--- oh wait... wrong person. Brendhan was certainly no stranger to the playground, but he is actually a native of North Chicago, Illinois. As a Music Education and Performance major, he attended the University of Illinois at Urbana-Champaign and VanderCook College of Music in Chicago, but life had some other plans for him. 

 

After a series of unfulfilling jobs, he found an ad for an open dispatch position in a thing called a newspaper.  The job paid well and sounded... interesting.  He began his dispatch career in 2007 and hasn't looked back!

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Brendhan has several hundred hours of advanced professional training including being a part of the Peer Support Team and Certified Training Officer, at his agency, as well as APCO's Registered Public-Safety Leader (RPL), and NENA's Center Management Certification Program (CMCP). 

 

Outside of work, Brendhan enjoys being as active in music as his schedule allows.  He sings professionally, and has performed and recorded with Grammy award winning artists and nominees.  He also enjoys composing original works and arrangements for both band and orchestra - including our original podcast theme and it's holiday variations.  

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"Humanizing the Headset was really born from not knowing there were so many great resources out there for dispatchers out there already. It's been an amazing ride learning more about the industry and how HTH not only fits, but thrives within it, and I'm grateful for the amazing and dedicated team members we've had - both past and present."

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