I'm a Dispatcher... What's Your Superpower? Part 2
By: Brandy Cooper Editor's note: as part of our blog contest, this particular blog is part two in a series of six, each on the experiences of different telecommunicators. Day 1 – September 2, 2014 A 24 year old girl walks into a communications center for the first time. Bright eyes full of pride and happiness to start her new job as a 911 Dispatcher. Learning so many new words on her first day such as PSAP (Public Safety Answering Point, or 911 center), CAD (Computer Aided Dispatch), beat...