Resist the Sweet Temptations of the 911 Center! By: Tom Scanlan Picture the scene. A room of 911 dispatchers rises from their chairs in an eruption of cheers, their computer mice and headsets haphazardly strewn about. They clap, hoot, and swoon at the sight of me and the items in my hands. What justifies my triumphant entrance into a usually stressful environment? A two-gallon jug of cyanide and a plastic sleeve of red Solo cups! The director winks at me. "You brought in pois

By: Dr. Jess Norris Let’s face it: sometimes the phone doesn't ring for a few minutes, and the radio is quiet. That's a break, right? If you are lucky, call volumes slow down enough for you to be able to heat up your food. You eat your lunch or dinner at your desks, often between calls, and you try to eat your meals as quickly as possible. It’s not exactly ideal, but someone needs to answer the phone. Now let’s take into consideration your stress: call after call of listening

By: Gary Secino Editor's note: March is National Nutrition Month in the U.S. This is absolutely something that we should take seriously! Here is the first of two special blogs on the topic that are catered specifically to 911 TC's. Cheers to healthier eating habits! - Brendhan Working at a desk for 8, 10, 12, 16 or more hours can play havoc on trying to stay healthy. Here are a few tips that can help you make healthier choices while staying on your diet and exercise routine.

By: Juan Acevedo Humanizing the Headset has developed a theme for the month of October: Dispatcher Health Awareness. We are going to be discussing physical and mental health issues that affect us and the communities we serve. Our goal is to enhance the awareness of these issues so that we are better equipped to handle them in both our personal and professional lives. Our next story comes from fellow dispatcher, Juan Acevedo. He's going to be telling us about this amazing